{"id":1515,"date":"2026-02-06T11:46:10","date_gmt":"2026-02-06T11:46:10","guid":{"rendered":"https:\/\/pokawa.com\/?page_id=1515"},"modified":"2026-02-27T19:41:33","modified_gmt":"2026-02-27T19:41:33","slug":"service-client","status":"publish","type":"page","link":"https:\/\/pokawa.com\/en\/service-client\/","title":{"rendered":"Customer Service"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1515\" class=\"elementor elementor-1515\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-16c05b7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"16c05b7\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7b31d1a\" data-id=\"7b31d1a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1c0a527 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"1c0a527\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Customer Service<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b30e548 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b30e548\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1ccd01f\" data-id=\"1ccd01f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-259b01b elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-heading\" data-id=\"259b01b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Got a question? We're here \ud83c\udf34<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-100d281 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"100d281\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-aa15048\" data-id=\"aa15048\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-77d5129 elementor-widget elementor-widget-text-editor\" data-id=\"77d5129\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Do you have a question, want to make a return or need a helping hand?If you've ordered from our website or app, this form is for you.<br \/><br \/>\ud83d\udc49 For all orders placed via Uber Eats, Deliveroo or Just Eat, please contact the relevant platform directly.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-e8616c4\" data-id=\"e8616c4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-bc82c66\" data-id=\"bc82c66\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-550bab0 elementor-widget elementor-widget-text-editor\" data-id=\"550bab0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We'll get back to you as soon as possible \ud83d\udc9b<\/p><p>The Pokawa team<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-97cc4b4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"97cc4b4\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cc93a9b\" data-id=\"cc93a9b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c2571e2 elementor-button-align-start elementor-widget elementor-widget-form\" data-id=\"c2571e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Suivant&quot;,&quot;step_previous_label&quot;:&quot;Pr\\u00e9c\\u00e9dent&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Nouveau formulaire\" aria-label=\"New form\" action=\"\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"1515\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"c2571e2\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Service Client - Pokawa\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"1515\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-restaurant elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-restaurant\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tWhere did you order from? \t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before\">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewbox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[restaurant]\" id=\"form-field-restaurant\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"- S\u00e9lectionner un restaurant -\">- Select a restaurant -<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" aeroville@pokawa.be\">Pokawa A\u00e9roville <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" serviceclient@pokawa.be\">Pokawa Aix-en-Provence <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" ajaccio@pokawa.be\">Pokawa Ajaccio <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" amiens@pokawa.be\">Pokawa Amiens <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" angers2@pokawa.be\">Pokawa Angers Constitution <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" angers@pokawa.be\">Pokawa Angers R\u00f6e <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" annemasse@pokawa.be\">Pokawa Annemasse <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" antony@pokawa.be\">Pokawa Antony <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" asnieres@pokawa.be\">Pokawa Asni\u00e8res <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" avignon@pokawa.be\">Pokawa Avignon <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" bayonne@pokawa.be\">Pokawa Bayonne <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" blagnac@pokawa.be\">Pokawa Blagnac <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" biganos@pokawa.be\">Pokawa Biganos <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" serviceclient@pokawa.be\">Pokawa Bordeaux <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" boulogne@pokawa.be\">Pokawa Boulogne <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" bourges@pokawa.be\">Pokawa Bourges <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" brest@pokawa.be\">Pokawa Brest <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" serviceclient@pokawa.be\">Pokawa BFM <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" caen@pokawa.be\">Pokawa Caen <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" cagnessurmer@pokawa.be\">Pokawa Cagnes-sur-mer <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" senart@pokawa.be\">Pokawa Carr\u00e9 S\u00e9nart <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" cesson@pokawa.be\">Pokawa Cesson <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" serviceclient@pokawa.be\">Pokawa Chateaudun <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" pokawaclermont@gmail.com\">Pokawa Clermont <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" serviceclient@pokawa.be\">Pokawa City Sur Park <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" serviceclient@pokawa.be\">Pokawa Commerce <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" colombes@pokawa.be\">Pokawa Colombes <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" courbevoie@pokawa.be\">Pokawa Courbevoie <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" creteil@pokawa.be\">Pokawa Cr\u00e9teil <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" Dijon@pokawa.be\">Pokawa Dijon <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" echirolles@pokawa.be\">Pokawa Echirolles <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" geneve@pokawa.be\">Pokawa Geneva <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" pokawagrenoble@gmail.com\">Pokawa Grenoble <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" meylan@gmail.com\">Pokawa Grenoble Meylan <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" serviceclient@pokawa.be\">Pokawa Ile de Nantes <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" serviceclient@pokawa.be\">Pokawa La D\u00e9fense <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" martinique@pokawa.be\">Pokawa La Martinique <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" larochesuryon@pokawa.be\">Pokawa La Roche S\/ Yon <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" larochelle@pokawa.be\">Pokawa La Rochelle <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" Seynesurmer@pokawa.be\">Pokawa La Seyne-sur-Mer <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" valetteduvar@pokawa.be\">Pokawa La Valette-du-Var <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" lehavre@pokawa.be\">Pokawa Le Havre <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" lemans@pokawa.be\">Pokawa Le Mans <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" serviceclient@pokawa.be\">Pokawa Lebon\/villiers <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" serviceclient@pokawa.be\">Pokawa Levallois <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" serviceclient@pokawa.be\">Pokawa Lille Euralille <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" serviceclient@pokawa.be\">Pokawa Lille Grand Place <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" directeur.pokawalimoges@fi-holding.com\">Pokawa Limoges <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" lorient@pokawa.be\">Pokawa Lorient <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" kirchberg@pokawa.be\">Pokawa Luxembourg Kirchberg <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" serviceclient@pokawa.be\">Pokawa Lyon Merci\u00e8re <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" serviceclient@pokawa.be\">Pokawa Lyon Vitton <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" serviceclient@pokawa.be\">Pokawa Lyon Part Dieu <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" serviceclient@pokawa-group.com\">Pokawa Marseille Joliette <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" lavalentine@pokawa.be\">Pokawa Marseille La Valentine <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" ereputation@ssp.com\">Pokawa Marseille Airport T2 <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" serviceclient@pokawa.be\">Pokawa Marseille Op\u00e9ra <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" serviceclient@pokawa-group.com\">Pokawa Metz <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" serviceclient@pokawa-group.com\">Pokawa Metz Muse <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" serviceclient@pokawa-group.com\">Pokawa Montorgueil <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" montparnasse@pokawa.be\">Pokawa Montparnasse <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" montelimar@pokawa.be\">Pokawa Mont\u00e9limar <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" serviceclient@pokawa-group.com\">Pokawa Montpellier <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" montpellierlecres@pokawa.be\">Pokawa Montpellier Le Cr\u00e8s <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" serviceclient@pokawa-group.com\">Pokawa Mozart <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" serviceclient@pokawa.be\">Pokawa Mulhouse <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" serviceclient@pokawa-group.com\">Pokawa Nancy <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" serviceclient@pokawa-group.com\">Pokawa Nantes <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" serviceclient@pokawa-group.com\">Pokawa Nantes Atlantis <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" serviceclient@pokawa-group.com\">Pokawa Nantes R\u00e9z\u00e9 <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" serviceclient@pokawa-group.com\">Pokawa Neuilly-Sur-Seine <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" serviceclient@pokawa-group.com\">Pokawa Nice <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" cap3000@pokawa.be\">Pokawa Nice Cap3000 <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" nimes@pokawa.be\">Pokawa N\u00eemes <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" niort@pokawa.be\">Pokawa Niort <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" nogentsurmarne@pokawa.be\">Pokawa Nogent-Sur-Marne <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" serviceclient@pokawa.be\">Pokawa Oberkampf <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" orleans@pokawa.be\">Pokawa Orl\u00e9ans <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" pau@pokawa.be\">Pokawa Pau <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" perpignan@pokawa.be\">Pokawa Perpignan <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" plandecampagne@pokawa.be\">Pokawa Campaign Plan <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" poitiers@pokawa.be\">Pokawa Poitiers <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" serviceclient@pokawa.be\">Pokawa Toulouse <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" toulon@pokawa.be\">Pokawa Toulon <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" tours@pokawa.be\">Pokawa Tours <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" serviceclient@pokawa.be\">Pokawa Vincennes <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" quimper@pokawa.be\">Pokawa Quimper <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" qwartz@pokawa.be\">Pokawa Qwartz <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" reims@pokawa.be\">Pokawa Reims <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" serviceclient@pokawa.be\">Pokawa Rennes Alma <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" serviceclient@pokawa.be\">Pokawa Rennes Rallier <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" rueilmalmaison@pokawa.be\">Pokawa Reuil Malmaison <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" serviceclient@pokawa.be\">Pokawa Rouen <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" sablesdolonne@pokawa.be\">Pokawa Sables d'Olonne <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" stdenis@pokawa.be\">Pokawa Saint Denis - La R\u00e9union <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" saintgermain@pokawa.be\">Pokawa Saint-Germain-en-Laye <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" stetienne@pokawa.be\">Pokawa Saint-\u00c9tienne <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" stmaurdesfosses@pokawa.be\">Pokawa St-Maur-des-Foss\u00e9s <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" saintmaximin@pokawa.be\">Pokawa Saint-Maximin <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" tassin@pokawa.be\">Pokawa Tassin <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" tignieu@pokawa.be\">Pokawa Tignieu <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" tours@pokawa.be\">Pokawa Tours <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" troyes@pokawa.be\">Pokawa Troyes <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" valdeurope@pokawa.be\">Pokawa Val d'Europe <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" valence@pokawa.be\">Pokawa Valencia <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" velizy@pokawa.be\">Pokawa V\u00e9lizy 2 <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" versailles@pokawa.be\">Pokawa Versailles <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" serviceclient@pokawa.be\">Pokawa Washington <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"---BELGIQUE---\">---BELGIUM---<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" poka.anspach@pokabelgium.be\">Pokawa Anspach <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" poka.stockel@pokabelgium.be\">Pokawa Stockel <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" poka.toisondor@pokabelgium.be\">Pokawa Toison D'or <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" poka.charleroi.ville2@pokabelgium.be\">Pokawa Charleroi <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" poka.rocourt@pokabelgium.be\">Pokawa Rocourt <\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tOn which platform? \t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before\">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewbox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"- S\u00e9lectionner -\">- Select -<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Application Mobile\">Mobile Application<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Site Internet\">Website<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"En restaurant\">In restaurants<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Uber Eats (contactez directement UberEats)\">Uber Eats (contact UberEats directly)<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Deliveroo (contactez directement Deliveroo)\">Deliveroo (contact Deliveroo directly)<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-message elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tName \t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[message]\" id=\"form-field-message\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Name \" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_4e1e7a1 elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_4e1e7a1\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tFirst name  \t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_4e1e7a1]\" id=\"form-field-field_4e1e7a1\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"First name \" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-field_b5c6b5c elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_b5c6b5c\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tE-mail \t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[field_b5c6b5c]\" id=\"form-field-field_b5c6b5c\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"E-mail \" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-field_ce4ee75 elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_ce4ee75\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tTelephone \t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[field_ce4ee75]\" id=\"form-field-field_ce4ee75\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Telephone \" required=\"required\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Solo se aceptan n\u00fameros y caracteres de tel\u00e9fono (#,-,*,etc).\" data-no-translation-title=\"\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_d1dfab8 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_d1dfab8\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tOrder number \t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_d1dfab8]\" id=\"form-field-field_d1dfab8\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-nature_probleme elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-nature_probleme\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tType of request \t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before\">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewbox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[nature_probleme]\" id=\"form-field-nature_probleme\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"- S\u00e9lectionner -\">- Select -<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Commande non livr\u00e9e\">Undelivered order<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Commande incompl\u00e8te (article manquant)\">Incomplete order (missing item)<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Erreur de commande (produit incorrect)\">Order error (incorrect product)<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Produit renvers\u00e9 ou endommag\u00e9\">Spilled or damaged product<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Produit mal cuit\">Undercooked product<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Restriction alimentaire non respect\u00e9e\">Dietary restrictions not respected<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"D\u00e9lai d\u00e9passant 45 minutes\">More than 45 minutes<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Autre\">Other<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-field_c5cc16d elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_c5cc16d\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tDescription of the problem \t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[field_c5cc16d]\" id=\"form-field-field_c5cc16d\" rows=\"4\" placeholder=\"How can we help you?\" required=\"required\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-upload elementor-field-group elementor-column elementor-field-group-field_458840d elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_458840d\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tPlease send documents in image format (PNG or JPG).\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input type=\"file\" name=\"form_fields[field_458840d]\" id=\"form-field-field_458840d\" class=\"elementor-field elementor-size-sm  elementor-upload-field\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-checkbox elementor-field-group elementor-column elementor-field-group-field_9e1de5b elementor-col-100\">\n\t\t\t\t\t<div class=\"elementor-field-subgroup\"><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"J&#039;accepte la politique de donn\u00e9es pour le traitement de ma demande.\" id=\"form-field-field_9e1de5b-0\" name=\"form_fields[field_9e1de5b]\"> <label for=\"form-field-field_9e1de5b-0\">I accept the data policy for processing my request.<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text\">\n\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_9832358]\" id=\"form-field-field_9832358\" class=\"elementor-field elementor-size-sm\" style=\"display:none !important;\">\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-recaptcha_v3 elementor-field-group elementor-column elementor-field-group-field_87f0941 elementor-col-100 recaptcha_v3-bottomright\">\n\t\t\t\t\t<div class=\"elementor-field\" id=\"form-field-field_87f0941\"><div class=\"elementor-g-recaptcha\" data-sitekey=\"6LcaO2YsAAAAAKeD7E1bWvwlPbDagSpBtI8ab1_y\" data-type=\"v3\" data-action=\"Form\" data-badge=\"bottomright\" data-size=\"invisible\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm elementor-animation-shrink\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Send<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-33be0f9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"33be0f9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ccff2e5\" data-id=\"ccff2e5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-0f0fd75 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"0f0fd75\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-05d0327\" data-id=\"05d0327\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f0181df elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"f0181df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">YOUR QUESTIONS,\nOUR ANSWERS.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-24b7351 elementor-widget elementor-widget-spacer\" data-id=\"24b7351\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-f4f3684 elementor-widget elementor-widget-heading\" data-id=\"f4f3684\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">GENERAL QUESTIONS\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e7b60d2 elementor-widget elementor-widget-toggle\" data-id=\"e7b60d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2421\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2421\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Where can you find Pokawa?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2421\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2421\"><p>POKAWA now has over 100 Barakawas throughout France, but that's not all! We're also present in Spain, Belgium, Switzerland and Luxembourg!<\/p><p>To find us, go to the Restaurants section to find the Barakawa nearest you.<\/p><p>If you can't find one nearby, don't worry! POKAWA will soon be setting up near you to treat you and all of you to even more! \ud83d\ude0b<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2422\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2422\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Can we make a reservation?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2422\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2422\"><p>We're not taking bookings at the moment. You can drop in at any time during our opening hours and our teams will be delighted to welcome you! \ud83d\ude0b<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2423\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2423\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Are dogs allowed?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2423\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2423\"><p>We have nothing against our canine friends, but it depends on our Barakawa for reasons of hygiene. To find out more, don't hesitate to contact the POKAWA restaurant directly by phone! \ud83c\udf4d<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0ca2fe8 elementor-widget elementor-widget-heading\" data-id=\"0ca2fe8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pokawa loyalty programme\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ac38ec elementor-widget elementor-widget-toggle\" data-id=\"7ac38ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1281\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1281\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How does the loyalty programme work?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1281\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1281\"><p>We've just updated our loyalty programme to pamper you even more! \ud83d\ude0b<\/p><p>Today, thanks to your account created on our POKAW'APP, for all orders placed via our kiosk, website or app, your account is credited with 1 point for every euro spent!<\/p><p>(Please note! To avoid losing your points, please use the same telephone number on the terminal as on our application).<\/p><p>The tiers have also changed, and here are your new benefits:<\/p><ul><li>25 points = A drink or dessert of your choice<\/li><li>50 points = A free sideboard<\/li><li>75 points = The Lil Pok\u00e9 of your choice<\/li><li>100 points = A Lil Pok\u00e9 formula + Drink + Dessert<\/li><\/ul><p>\u00a0<\/p><p>Enjoy! \ud83c\udf4d<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1282\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1282\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What happened to the old loyalty points and kitty?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1282\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1282\">The old loyalty points have unfortunately disappeared as they do not have the same function as the new ones.\n\nThe kitty has been converted into a promotional coupon which we sent you by email in March.\n\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9e8a4eb elementor-widget elementor-widget-heading\" data-id=\"9e8a4eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Food restrictions\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ca6642b elementor-widget elementor-widget-toggle\" data-id=\"ca6642b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2121\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2121\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What allergens are in our products?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2121\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2121\"><p>POKAWA is genuinely concerned about each and every one of your eating habits. Whether by choice or due to certain intolerances!\u00a0<img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/14.0.0\/svg\/1f609.svg\" alt=\"\ud83d\ude09\" \/><\/p><p>As far as allergens are concerned, we invite you to consult our\u00a0<a href=\"\/en\/notre-carte-2\/\">online menu<\/a>\u00a0On our website, each allergen is indicated on each product by means of small pictograms.<\/p><p>For a more precise list, feel free to download the\u00a0<a href=\"\/wp-content\/uploads\/2026\/02\/Tableau-des-allergenes-.pdf\"><u>allergen table<\/u><\/a>.<\/p><p>If you have the slightest hesitation, don't hesitate to ask our restaurant teams - they'll be delighted to help!<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2122\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2122\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Is meat halal?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2122\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2122\">POKAWA does not offer halal products.\n\nBut don't worry! You can count on a wide range of fish and vegetable dishes to help you enjoy your meal \ud83d\ude09<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2123\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2123\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What vegetarian products are available?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2123\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2123\"><p>POKAWA is committed to offering dishes adapted to your eating habits. \ud83c\udf4d<\/p><p>To find out whether the dish you're planning to eat is vegetarian, take a look at our <a href=\"\/en\/notre-carte-2\/\">online menu<\/a> via our website. Small pictograms will tell you whether the product contains allergens, and whether it is vegetarian or not.<\/p><p>If you have any questions, don't hesitate to ask our team in Barakawa. They'll be happy to advise you \ud83d\ude09<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2124\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-2124\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What are your vegan products?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2124\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-2124\"><p>POKAWA is committed to offering dishes adapted to your eating habits. \ud83c\udf4d<\/p><p>To find out whether the dish you want to eat is vegan, we invite you to consult our online menu via our website. Small pictograms will tell you whether the dish contains allergens and whether it is vegan or not.<\/p><p>If you have any questions, don't hesitate to ask our team in Barakawa. They'll be happy to advise you \ud83d\ude09<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c9eb3e elementor-widget elementor-widget-heading\" data-id=\"8c9eb3e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">On-site and online ordering\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fa00bb7 elementor-widget elementor-widget-toggle\" data-id=\"fa00bb7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2621\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2621\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">WHAT PAYMENT METHODS ARE ACCEPTED?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2621\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2621\">\nPOKAWA accepts several methods of payment, from cash on the spot to bank cards and luncheon vouchers.\n\nHowever, we are currently working with our partners to make all restaurant cards available in all our restaurants nationwide.\n\nIf you encounter a problem registering your restaurant voucher or if it is not offered, we invite you to pay by bank card directly \ud83d\ude09<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2622\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2622\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">HOW DO I CHANGE THE TIME OF DELIVERY OF MY ORDER?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2622\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2622\">To change the time of your Click&amp;Collect order, we invite you to call the restaurant in question directly to notify them of the change!\n\nYou can contact them directly by phone during opening hours. Take a look at the Restaurants category for all their details!<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2623\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2623\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">HOW DO I CANCEL MY ORDER?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2623\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2623\">Changed your mind or running out of time? We invite you to notify the Barakawa concerned so that you can obtain your refund.\n\n(Be careful, however, not to wait until the last minute, in which case we unfortunately won't be able to cancel your order...)\n\nYou can contact them directly by phone during opening hours. Take a look at the Restaurants category for all their details!<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2624\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-2624\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">I'M HAVING A PROBLEM WITH MY UBER EATS ORDER<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2624\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-2624\">Uber Eats has its own customer service system, so please contact them directly if you encounter any problems.\n\nWe encourage you to report this incident in your Order History &gt; Order Choices &gt; Help. \ud83c\udf4d<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2625\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-2625\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">I HAVE A PROBLEM WITH MY DELIVEROO ORDER<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2625\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-2625\">If you encounter a problem with delivery (delay, order not received, etc.), we invite you to contact Deliveroo support directly to inform them of your concern.\n\nIf the problem concerns our products (missing product, order error, etc.), contact us directly via our \u201cCustomer Service\u201d form, mentioning the restaurant in question, the nature of your problem, your order number, the receipt and any photos attached! \ud83c\udf4d<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e4679c elementor-widget elementor-widget-heading\" data-id=\"3e4679c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Recruitment\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ec0e9ee elementor-widget elementor-widget-toggle\" data-id=\"ec0e9ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2471\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2471\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">WANT TO JOIN THE POKATEAM?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2471\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2471\">We'd like to thank you warmly for your interest in POKAWA and look forward to learning more about your project and your motivations.\n\nIf you'd like to apply for a job, you'll find a Recruitment section on our website where vacancies are posted frequently. You might just find a position that suits you perfectly. \ud83c\udf4d\n\nIf not, we invite you to write us a nice message in the Unsolicited Application category, our human resources team will be delighted to hear from you! \ud83d\ude09\n\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2472\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2472\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">DO YOU WANT TO BECOME A FRANCHISEE?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2472\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2472\">Are you interested in POK'AVENTURE? \ud83c\udf08\n\nWe invite you to go to the Become a franchisee section to find out more about the POKAWA universe but also to be able to fill in a form to contact us.\n\nOur teams will be delighted to hear about your project! \ud83c\udf4d<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4be5979 elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4be5979\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-18d5565\" data-id=\"18d5565\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-65dafad elementor-widget elementor-widget-heading\" data-id=\"65dafad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">PEOPLE AT THE HEART OF OUR STRATEGY<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-effea81 elementor-widget elementor-widget-text-editor\" data-id=\"effea81\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tTo build an exciting shared project that is attentive to the well-being, balance and quality of life at work of all our employees, and to be part of a social and supportive approach.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d7112bd elementor-align-center elementor-widget elementor-widget-button\" data-id=\"d7112bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-shrink\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">JOIN US<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Got a question? We're here \ud83c\udf34 Got a question, need some feedback or a helping hand?If you've ordered on our website or app, this form is for you. \ud83d\udc49 For all orders placed via Uber Eats, Deliveroo or Just Eat, please contact the relevant platform directly. [...]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-1515","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Service Client - Pokawa<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pokawa.com\/en\/service-client\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Service Client - Pokawa\" \/>\n<meta property=\"og:description\" content=\"Une question ? On est l\u00e0 \ud83c\udf34 Une question, un retour ou besoin d\u2019un coup de pouce ?\u2028 Si vous avez command\u00e9 sur notre site ou notre application, ce formulaire est fait pour vous. \ud83d\udc49 Pour toute commande pass\u00e9e via Uber Eats, Deliveroo ou Just Eat, nous vous invitons \u00e0 contacter directement la plateforme concern\u00e9e. [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/pokawa.com\/en\/service-client\/\" \/>\n<meta property=\"og:site_name\" content=\"Pokawa\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-27T19:41:33+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/s.w.org\/images\/core\/emoji\/14.0.0\/svg\/1f609.svg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"9 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/pokawa.com\/service-client\/\",\"url\":\"https:\/\/pokawa.com\/service-client\/\",\"name\":\"Service Client - Pokawa\",\"isPartOf\":{\"@id\":\"https:\/\/pokawa.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/pokawa.com\/service-client\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/pokawa.com\/service-client\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/s.w.org\/images\/core\/emoji\/14.0.0\/svg\/1f609.svg\",\"datePublished\":\"2026-02-06T11:46:10+00:00\",\"dateModified\":\"2026-02-27T19:41:33+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/pokawa.com\/service-client\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/pokawa.com\/service-client\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/pokawa.com\/service-client\/#primaryimage\",\"url\":\"https:\/\/s.w.org\/images\/core\/emoji\/14.0.0\/svg\/1f609.svg\",\"contentUrl\":\"https:\/\/s.w.org\/images\/core\/emoji\/14.0.0\/svg\/1f609.svg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/pokawa.com\/service-client\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\/\/pokawa.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Service Client\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/pokawa.com\/#website\",\"url\":\"https:\/\/pokawa.com\/\",\"name\":\"Pokawa\",\"description\":\"Le Leader du Pok\u00e9 en Livraison ou \u00e0 Emporter\",\"publisher\":{\"@id\":\"https:\/\/pokawa.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/pokawa.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/pokawa.com\/#organization\",\"name\":\"Pokawa\",\"url\":\"https:\/\/pokawa.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/pokawa.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/pokawa.com\/wp-content\/uploads\/2026\/01\/LOGO.png\",\"contentUrl\":\"https:\/\/pokawa.com\/wp-content\/uploads\/2026\/01\/LOGO.png\",\"width\":536,\"height\":112,\"caption\":\"Pokawa\"},\"image\":{\"@id\":\"https:\/\/pokawa.com\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Customer Service - Pokawa","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/pokawa.com\/en\/service-client\/","og_locale":"en_GB","og_type":"article","og_title":"Service Client - Pokawa","og_description":"Une question ? 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